Limo Prices?
Please call for best available pricing. Or,
if you prefer request a quote here on the site.
Please remember limousine services need to pay
for:
Advertising (14% of costs)
Fuel (9% of costs)
Insurance (11% of costs)
Labor (25% of costs)
Vehicle Maintenance & Depreciation (32% of costs)
The above expenses, to some, add up to a seemingly
unreasonable price for a limousine rental. If you understand
that for every $100.00 you spend with First Class only $9.00
stays in our pockets, you see we have the best rates in CA.
The only way anyone could have a significantly cheaper price
is if their limos are old, poorly maintained, or are not properly
insured.
Can I View the Limousine I'm Renting?
Absolutely! The best way to do so is click the
Fleet tab, find the vehicle of choice, then click on the photo
to get a shot of the interior as well as the amenities it
includes.
If you would like to come in simply call in
advance to make sure there is someone to meet you and the
vehicle you would like to view is in.
When does the hourly rate start?
It starts at your scheduled pick up time and
ends when the last person and all of your belongings have
exited the limo.
What vehicles do you offer for hire?
Please click on fleet and view them.
Are there any additional fees?
No we are not one of those companies who hides their
real pricing with a bunch of additional fees.
What is your cancellation policy?
Once we reserve the vehicle for your exclusive use,
we cannot market that vehicle to anyone else, thus we do not
offer refunds.
Can we drive the cars ourselves?
As our name relates, we are not a specialty car
rental agency, but a professional limousine service. Our insurance
company will not allow anyone other than the professional
chauffeurs to drive the vehicles.
How do I know my reservation is being
handled properly?
One of the key reasons First Class Limousine has
experienced such great success is the unparalleled Reservation
Team. Staffed with professional and highly trained personnel
who receive ongoing training, our reservation department provides
courteous reservation and consulting services.
Recognizing the need for an expedient and accurate
reservation department, First Class Limousine reservations
can be made 14 hours a day (10 AM to Midnite) with the help
of our staff. We are available for service 24 hours a day,
seven days a week. All reservations are confirmed immediately
either by telephone, mail or fax, to assure their accuracy.
Another feature of the reservation department, in conjunction
with the operations department, is that all of the automated
reservation system information is reproduced by a manual system
used as foolproof back up against error. We have found that
the operational systems formulated and used by First Class
Limousine reservation department have proved to be the best
in the industry. These systems are often imitated by our competitors
but can never be duplicated.
How can I be sure that the car I get
will be clean and in good repair?
With the name First Class it has to be. Realizing
'Timing is of the essence', an operational system has been
perfected to handle all reservations utilizing a process that
ensures that the chauffeurs are properly prepared and on time
for all scheduled services.
Communication is maintained with the chauffeurs
at all times during service via a two-way radio and cell phone
all times.
The fleet maintenance is performed by our staff
as well as ASE certified mechanics on monthly and mileage
schedules that cover over 168 safety and functional performance
tests to assure that every vehicle is always kept in "top-notch"
electro/mechanical condition and reassuring safety standards.
A professional detailer performs the duties
on a specified daily detailing schedule. The entire fleet
is detailed bumper to bumper on a weekly basis including a
complete waxing of the exteriors and shampooing and conditioning
of the interiors as well as daily washings and detailing as
necessary.
By adhering to the maintenance schedules established
we can always assure our clients that each and every vehicle
will always be in "show room" condition
Can I be absolutely certain that my
chauffeur will be well qualified?
First Class Limousine has generated a noteworthy
effort to attract, train and develop solid, professional,
certified chauffeurs. Our chauffeurs undergo extensive interviewing,
training and testing, along with a behind-the-wheel training.
Additionally, a complete reference check is made on their
driving record to ensure there have been no violations, arrests
or convictions along with a reference check on work ethic,
attitude and professionalism. Proper licensing in accordance
with the PUC and DMV is mandatory for all chauffeurs. The
DMV monitors our chauffeurs with a pull notice program. In
the event that there is any activity on a chauffeurs driving
record we are notified immediately to address and correct
the issue. Furthermore, all Chauffeurs employed by First Class
Limousine are subject to random drug testing. We are committed
to providing you with the best chauffeurs in the industry.
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